Privacy Policy

We collect information you choose to give us and a limited amount of technical information collected automatically:

• Contact and quote details you submit through our forms — name, company, email, phone, location, and the message, equipment details, or questions you provide.
• Files you send us — photos, drawings, part specifications, and similar documents you email or attach when requesting a quote or service.
• Usage and device data collected automatically — IP address, browser type, pages viewed, and referring links — through cookies and analytics tools.

We do not knowingly collect sensitive personal information, and this website has no customer accounts or logins.

We use the information you provide to:

• Respond to inquiries and prepare quotes for repair services.
• Evaluate parts, drawings, and photos so we can scope and price the work you ask about.
• Communicate with you about a job, by email or phone.
• Operate, maintain, secure, and improve the website and our service.

We do not sell your personal information, and we do not use it for third-party advertising.

We use cookies and privacy-conscious analytics to understand how the site is used and to keep it fast and reliable. These may include Google Analytics, Vercel Analytics, and error-monitoring (Sentry). These tools may set cookies or collect aggregate usage data such as page views and approximate location derived from IP address.

You can block or delete cookies in your browser settings. Doing so will not prevent you from using the site.

We share information only with service providers who help us operate the website and respond to you — for example, our email delivery provider (Resend), hosting and analytics provider (Vercel), Google Analytics, and error monitoring (Sentry). These providers process data on our behalf under their own terms.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer. We never sell or rent your personal information.

When you send us drawings, photos, or part specifications, we use them only to evaluate, quote, and perform the work you request. We treat proprietary drawings and specifications as confidential and do not share them publicly. If we would ever like to feature a job in a case study or marketing, we will ask for your permission first.

We keep inquiry and job-related information for as long as needed to respond to you, perform the work, and meet legal, accounting, and warranty obligations, then delete or archive it. We use reasonable technical and organizational safeguards — including HTTPS encryption in transit — to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain processing. To make a request, contact us using the details below and we will respond as required by applicable law.

Our website may link to third-party sites we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. Review the privacy policy of any site you visit.

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the website after changes take effect means you accept the revised policy.

For privacy questions or requests, contact Gear Force Machine, LLC:

• Email: Support@gearforcemachine.com
• Phone: 832-729-9906
• Mail: 7650 CR 48 unit B, Rosharon, TX 77583